SUCCESS STORY

How Leading Organization Food For Thought Improved Quality Care with Data

Learn how a leading community provider converted client feedback into measurable results that strengthens operations, contracts, and growth opportunities.

Discover how Food for Thought, a trusted organization delivering medically tailored meals, used Eviset’s data solutions to:

  • Move from annual surveys to continuous client insights

  • Achieve an NPS (Net Promoter Score) of 62, a rare benchmark in healthcare and social services

  • Identify key growth opportunities in food options, timeliness, and cultural responsiveness

  • Build a compelling, data-backed case for Managed Care Plan (MCP) partnerships

From Feedback to Impact

The healthcare and social care sectors are shifting: payers and funders want more than service volume—they want measurable member experience. This success story shows exactly how client satisfaction data can:

  • Strengthen your MCP proposals

  • Improve retention and referrals

  • Uncover hidden gaps before they affect contracts

  • Position your organization as a trusted, high-performing provider

Turn Feedback into Funding and Growth

Access the Success Story

Read how Food for Thought partnered with Eviset to standardize client feedback and unlock powerful insights.